There is no doubt that we need tools to deal with our multicultural realities. In my previous article I described some methods for raising awareness about how exclusion and oppression takes multiple forms – sometimes people from different “cultures” are subjected to oppression – and sometimes people suffer exclusion because their behaviour is explained with culture, or people suppress others by justifying their behaviour with culture.
Many training manuals say that there are three steps in changing behaviour. The first step is raising awareness, the second one is creating new skills, and the third one is getting into action. A brief review of most exercises, however, leaves me with the impression that most exercises focus on creating awareness, whereas the next steps are assumed to happen more or less automatically as long as the awareness has been raised.
Take simulation games and role plays – commonly used methods during intercultural learning. It is often said that they both stimulate awareness about cultural differences—by letting the participants encounter with a simulated different culture—and new skills as participants try to interact with this culture.
There is just one problem: in such games you normally get clear role-descriptions telling you how to act, what your values are, how you greet, how you communicate, what offends you etc. These role descriptions are often made in such a way that there is an inbuilt conflict in the simulation, and you can only overcome this conflict by being disobedient to the rules of the exercise – behaving differently than you are asked to.
